FAQ

Frequently Asked Questions

General Questions

Are Arome City products safe?

What is a cold air diffuser & how does it work?

How do I speak to a scent consultant?

Can Arome City install my HVAC Scenting Unit for me?

Can Arome City come and change the oils? How much does that cost?

Can I test the scents?

Do you offer monthly programs?

What are the benefits of home scenting?

What are the benefits of scenting your business?

How does scent marketing work?

Fragrances

Are the oils safe with my equipment, art and pets?

What is an Arome City Oil?

These oils smell so great; can I use them on my skin?

What is an Essential Oil?

What about sensitivities to fragrances?

Can I use a generic oil?

Where I can find a list of scents?

Where are Arome City scent oils made?

How long do the oils typically last?

How do I change my scent if I have a monthly subscription?

Diffusers

What is the difference between a cold air diffuser and other diffusers?

Do your systems only work with central A/C?

Do the HVAC systems only work with cold air?What is a cold air diffusing technology?

How high should I set the intensity?

What is the difference between a standalone and HVAC diffuser?

What is the best location for your diffuser?

How HVAC scenting system works?

What kind of service/maintenance is required?

Can I lay my unit on an angle or horizontal?

For the HVAC units, do I need to have my AC running at all times?

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